Return Policy
We make a video of the working device before packaging and send it to you for verification. A device can be returned only if it is broken, and the return shipping cost is the customer's responsibility.
In detail
We film the device working before we pack it
Before your order is packaged, we power the device up and record it working on video, and send you that video to verify. You see the exact unit you are buying, working, before it ships.
A device can only be returned if it is broken
Returns are accepted for a broken device only. Because you have already seen your unit working on video before it left us, a return for any other reason — changed mind, wrong part ordered, or a part that does not fit a model we were not asked to confirm — is not accepted.
Return shipping is paid by the customer
The cost of shipping a device back to us is the customer's responsibility, and is not refunded.
Starting a return
Message us on WhatsApp at +923390116960 with your order and a photo or video of the fault, and we will confirm the return with you before you ship anything back. How we test and film a part is on the warranty page.
We appreciate your understanding and cooperation in following these guidelines to ensure a smooth process. If you have any questions, feel free to contact our support team — we're always here to help!
