Frequently asked questions
The questions we get most on WhatsApp. If yours isn't here, just ask us.
How do I place an order?
This site is a catalogue, not a checkout — adding a part to your cart does not buy it. Send us the part on WhatsApp or by email, which is all the order buttons do: they open the message for you. We then confirm the part, the price and the delivery charge with you, and at that point there is an order.
Read the full terms →Do I need an account to order?
No. There are no accounts on this site and no payment is taken here. Your cart is saved in your own browser, and the order itself happens on WhatsApp or by email.
What we do with your data →How do I know the part actually works?
We film every part working before it leaves us, and send you that video before shipment and before you pay. You see the exact unit you are buying, working, with your own eyes.
How our warranty works →When do I pay?
Only once you are happy do we ship it. Payment comes after that — cash on delivery, or online.
What payment methods do you accept?
Cash on delivery. Online payments via Easypaisa, Meezan and JazzCash are available. Always confirm your order with us before sending any payment.
Account details and QR codes →How much is delivery?
Shipment charges are not included in the price. Charges will be calculated at checkout.
How long will delivery take?
Inside Lahore: We use inDrive for delivery service in Lahore. Same-day shipment. Outside Lahore: We use Leopard service for delivery outside Lahore. 2–4 working days, depending on Leopard service.
Do you deliver across Pakistan?
We ship all over Pakistan
Couriers and timelines →How do I make sure a part fits my TV?
Compatibility depends on your exact TV or panel model number, not just the screen size or brand. Send us that model number on WhatsApp and let us confirm the fit before you order — a part bought against the wrong model number is the most common avoidable problem we see.
What if the part arrives damaged or isn't what I ordered?
Message us on WhatsApp straight away with your order and a photo or video of what arrived, and we will sort it out with you. Because you approve the video of your exact unit working before it ships and before you pay, you are never paying for a part you haven't already seen working.
Still stuck? Message module.pk on WhatsApp at +923390116960 or email info@module.pk. You can also reach us here.