Privacy Policy

Last updated: 12 September 2026

Welcome to the module.pk website (the “Site”). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information, and your options regarding its collection, use and disclosure. By visiting the Site, whether directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and sign in.

Who we are

This Site is operated by module.pk, 166, B Block Block B Sabzazar Housing Scheme Phase 1 & 2 Lahore, 54000, Pakistan. You can reach us on WhatsApp at +923390116960 or by email at info@module.pk. We are responsible for the information described in this Privacy Policy.

Data that we collect

We may collect various pieces of information if you create an account or seek to place an order for a product with us on the Site. We collect, store and process your data in order to process your purchase and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, the following:

• Identity data, such as your name;
• Contact data, such as your email address, telephone or mobile number, and delivery address;
• Account data, such as your username and password, account settings and the orders related to you;
• Transaction data, such as details about your orders, the items purchased, amounts payable and delivery charges, and other details of the products and services related to you;
• Payment-related data, such as the payment method you choose and confirmation that payment has been made. Where you choose to pay online, your payment is handled by the relevant payment service provider, and any card or bank account details you provide are collected directly by that provider and not by us;
• Technical data, such as your internet protocol (IP) address, browser type and version, time zone setting and general location, device information, operating system and platform, cookies (where applicable) and other information and technology relating to the devices you use to access the Site;
• Usage data, such as information on how you use the Site and view content on it, including items and data searched for on the Site, access times and dates, and the website you were visiting before you came to the Site, as well as other similar statistics;
• Marketing and communications data, such as your preferences in receiving marketing from us, your communication preferences, and your chat, email or message history with us; and
• Additional information that we may request you to submit in order to verify your identity or an order, or where we believe you may be in breach of this Privacy Policy or our terms.

Where you choose to sign in using a third party service, we receive basic account information such as your name and email address from that service. We never receive or see your password for that service.

How we use your information

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through the Site, in the following ways:

Processing your orders

• Process orders you submit through the Site;
• Deliver the products you have purchased, for which we may pass your personal information on to a third party, such as our logistics or courier partner, in order to make delivery to you;
• Update you on the status and delivery of your order;
• Provide customer support in relation to your orders; and
• Verify and carry out payment transactions in relation to payments related to you, for which payment information may be transferred to third parties such as our payment service providers.

Providing services

• Facilitate your use of the services or access to the Site;
• Administer your account with us; and
• Respond to your queries, feedback, claims or disputes, whether directly or through our third party service providers.

Marketing and communications

• Provide you with information we think you may find useful or which you have requested from us, provided you have opted to receive such information; and
• Send you information about products and services available on the Site from time to time, provided you have opted to receive such information.

Legal and operational purposes

• Ascertain your identity in connection with fraud detection purposes;
• Process any complaints, feedback or enforcement action you may have lodged with us;
• Produce statistics and research for internal and statutory reporting and record-keeping requirements;
• Store, host and back up your personal data;
• Prevent or investigate any actual or suspected violations of our terms or this Privacy Policy, fraud, unlawful activity, omission or misconduct;
• Comply with legal and regulatory requirements, including any law enforcement requests, in connection with any legal proceedings or as otherwise deemed necessary by us; and
• Where necessary to prevent a threat to life, health or safety.

Analytics, research and development

• Understand your user experience on the Site;
• Improve the layout or content of the pages of the Site and customise them for users;
• Conduct data analysis, testing and research, and monitor and analyse usage trends; and
• Further develop our products and services.

Marketing communications

Subject to obtaining your consent, we may contact you by email with details of products and services. You may unsubscribe from receiving marketing information at any time in your account settings or by using the unsubscribe function within the electronic marketing material. If you prefer not to receive any marketing communications from us, you can opt out at any time.

You must only submit to us information which is accurate and not misleading, and you must keep it up to date and inform us of changes. You can update your personal data at any time by signing in to your account on the Site. You undertake to treat your account access details confidentially and not to make them available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Third parties and links

We may pass your details to our agents, subcontractors and service providers to help us with any of the uses of your data set out in this Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us collect payments from you, to analyse data, or to provide us with hosting, security, communications or customer service assistance. These third parties may be located inside or outside your jurisdiction, and include but are not limited to service providers in areas such as payment services, logistics and shipping, data analytics, customer service, information technology and website hosting, together with their own service providers.

We may transfer our databases containing your personal information if we sell our business or part of it, provided that we satisfy the requirements of applicable data protection law when disclosing your personal data. Other than as set out in this Privacy Policy, we shall not sell or disclose your personal data to third parties without obtaining your prior consent, unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

The Site may contain links to other sites, or content framed from other sites. Please be aware that we are not responsible for the privacy practices or content of those other sites, nor for any third party to whom we transfer your data in accordance with this Privacy Policy. You are advised to check the applicable privacy policies of those websites to determine how they will handle any information they collect from you.

In disclosing your personal data to third parties, we endeavour to ensure that those third parties keep your personal data secure from unauthorised access, collection, use, disclosure, processing or similar risks, and retain your personal data only for as long as it is needed for the purposes set out in this Privacy Policy.

We may transfer, or permit the transfer of, your personal data outside of Pakistan for any of the purposes set out in this Privacy Policy. However, we will not do so unless the transfer is in compliance with applicable laws and this Privacy Policy.

Cookies

We or our authorised service providers may use cookies and other similar technologies in connection with your use of the Site. Cookies are small text files placed in the memory of your browser or device, which allow us to recognise a particular device or browser. Certain cookies are required to enable core functionality, such as adding items to your basket, so changing or deleting cookies may affect the functionality available to you on the Site. Your browser can be set to refuse cookies, but this may restrict your use of the Site. For details of how we use cookies, and how you can manage or withdraw your consent to them, please see our Cookie Policy.

Security

We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to, or accidental loss of or damage to, your information. When we collect data through the Site, we collect your personal details on a secure server. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your device.

You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

Your rights

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

You may communicate the withdrawal of your consent to the continued use, disclosure, storage or processing of your personal data by contacting us, subject to the conditions and limitations imposed by applicable laws or regulations. Please note that if you withdraw your consent, or exercise your other rights available under applicable local laws, we may not be in a position to continue to provide our services to you or to perform any contract we have with you.

You also have the right to ask us to delete your data. To do so, or to exercise any of the rights above, please email info@module.pk or message us on WhatsApp at +923390116960. Once your request is received, we will verify it and follow our internal deletion process. Please note that we may be required to retain records of a completed sale where applicable law obliges us to do so.

Minors

We do not sell products to minors, that is individuals below the age of 18, on the Site, and we do not knowingly collect any personal data relating to minors. You hereby confirm and warrant that you are above the age of 18 and are capable of understanding and accepting the terms of this Privacy Policy. If you allow a minor to access the Site and buy products using your account, you hereby consent to the processing of the minor's personal data and accept and agree to be bound by this Privacy Policy, and take responsibility for his or her actions.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the date at the top of it, and your continued use of the Site after such changes constitutes your acceptance of the updated policy.

Questions about this policy? Message us on WhatsApp at +923390116960, email info@module.pk, or read our terms.